Privacy Policy
Last updated: January 2024
Introduction
Welcome to Evoli ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered WhatsApp assistant service for real estate agents in Dubai.
Information We Collect
We collect information you provide directly to us and information we collect automatically when you use our services.
Information You Provide
- Contact information (name, phone number, email address)
- Property preferences and requirements
- WhatsApp messages and conversations
- Meeting and viewing preferences
- Budget and financing information
Information We Collect Automatically
- Usage data and interaction patterns
- Device information and technical data
- Location data (when permitted)
- Communication metadata
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Provide AI-powered real estate assistance via WhatsApp
- Match you with relevant properties and real estate agents
- Schedule property viewings and meetings
- Send property recommendations and market updates
- Improve our AI algorithms and service quality
- Provide customer support and respond to inquiries
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With real estate agents to facilitate property transactions
- With property developers and landlords for viewing arrangements
- With service providers who assist in our operations
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
WhatsApp Integration
Our service integrates with WhatsApp to provide AI-powered assistance. Please note that WhatsApp has its own privacy policy and terms of service. We process WhatsApp messages in accordance with this privacy policy and applicable data protection laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@evoli.ai
- WhatsApp: +971 XX XXX XXXX
- Address: Dubai, United Arab Emirates